This 4-day training is designed for HR managers, supervisors, CFS staff, health care workers, or anyone that may have to deal with difficult situations or people.
This counselling skills training is an opportunity to acquire practical counselling methods and techniques to help people deal with personal and work related matters.
Participants will learn about the process of counselling to identify sources of difficulties or concerns that they are experiencing and ways to assist them to make their own informed decisions.
A counselling interview helps to find out what the problems are and how to deal with them in a non-threatening way.
Objectives:
- To learn and develop counselling skills
- How to provide support and motivate clients to improve and develop healthy relationships to meet their needs
- Leann and practice counselling techniques
Topics Covered:
- Lateral Violence
- Assertive Communications Skills- nonverbal body language
- Ethics in counselling, empathy, listening and supporting skills
- Questioning strategies- open and closed questions
- Problem solving skills
- Self-esteem what it is and how to build self-esteem
- Grieving and the grieving process
- Stress and anger management
- Writing realistic goals and objectives
- After acquiring basic counselling skills some may decide to move on to specialized counselling or to professional counselling.