This management and supervisor training workshop is designed to improve communication, decision making and problem solving skills.
We can customize it to be three days or longer depending on the needs of your organization. It’s a great refresher for managers and for those who have been promoted. But, all staff could benefit from this training.
This workshop takes into account factors that most other similar management training programs do not address or understand. First Nations organizations are unique because of the various departments; the role of Chief and Council; and of course Band Membership.
Managers need Human Relation Skills. This is why we focus on communication skills.
Increased communication skills, raises staff morale and reduces stress while getting more accomplished!
Objectives:
♦ Communication/Conflict resolution skills and how to handle various personalities.
♦ Overview important management Concepts and Functions.
♦ How to write a mission statement and goals and objectives.
♦ Simplified Project and Program Planning.
♦ Understand what motivates staff and learn motivational strategies.
♦ Decision Making and Problem Solving Techniques.
♦ Hiring and the Selection Process.
♦ Interview Skill for Managers and Supervisors.
♦ Organizational Structure and Design.
♦ Organizational Culture and how to Effect Positive Changes.
♦ Leadership versus Management.
♦ Delegating Authority and Responsibility.
♦ Participants receive a Manual, Handouts and a Certificate.